Explore just some of our range of chatbots

Clients engage a support bot with their queries freeing up agents’ time for other tasks. The bot extracts answers from the knowledge base and serves them up using their native language. If the bot cannot provide a satisfactory answer from the custom knowledge base, it can ask OpenAI or pass the client to a human agent, depending on the clients’ requirements.

We offer a wide range of chatbots

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E-commerce Chatbots

Chatbots’ ability to help customers with their purchase selections is one of its most important benefits for e-commerce businesses. Yes, customers often get “lost” when looking at hundreds or even thousands of products; this is where a chatbot application can help them land on the right page or find out more detailed information about a product.

Chatbots can also help prevent customers from abandoning carts by reminding them of the products left in their cart and asking if they want to buy items or update their cart. Customers are more likely to revisit their carts and consequently make a purchase decision, allowing a firm to generate revenue with minimal effort.

Chatbot technology is useful for providing faster and more reliable customer service as well as keeping consumers informed about the progress of their orders.

a labour project manager pointing at a crane which holds a big part in a manufacturing factory

Manufacturing Chatbots

Chatbots are being deployed in warehouses to allow managers to check their supply status and request new supplies on demand. They can inform warehouse managers about delivery timetables and fulfilment, which used to be a time-consuming process over the phone.

These bots can also provide sales staff and customers with information about the manufacturing and supply chain, including when more products will be available.

More creative chatbots are starting to play a role in monitoring manufacturing facility environmental conditions, tracking equipment metrics, and notifying appropriate specialists of faulty equipment. These chatbots can be accessed at any time by any authorised specialist, ensuring that all required staff is kept up to date on the functionality of the machine.

Banking & Financial Service

There is minimal room for error in their day-to-day operations in the banking and financial industry. Almost every day, bank employees deal with customers who have questions about new fixed deposit rates, changes in banking rules, documentation to be submitted for specific loans, and other topics. Employees will have to give the same information to people repeatedly. Chatbots can be used in banking systems to handle these queries easily, quickly, and in an attractive manner.
Chatbots enabled by Artificial Intelligence can deliver the right information at the right time, enhancing the customer experience. This can help in analysing user answers and improving the flow of conversations to improve future conversations.

For example, the bank’s virtual assistant can receive requests and arrange payments via text and voice messages, while Mastercard uses a Facebook Messenger bot to notify users of new offers.

The banking business is constantly evolving to investigate the potential benefits of chatbots. With the advancement of the chatbot, customers can see a change from offline banking to conversational user interface banking. Chatbots can prove to be a worthwhile investment for both bank employees and customers.

reception bell and a tag on the desk
people checking in a hotel
barista in a coffeeshop serving a customer


Chatbots in hotels can do much more than just make and cancel reservations; they can alert customers to room availability, answer frequently asked questions about rules and amenities, and even provide guest incentives without disturbing the front-of-house staff. They can also be used to build customer profiles, allowing hospitality firms to be informed and aware of consumer preferences before their arrival, allowing them to make customised recommendations for local attractions and restaurants.

When it comes to selling or renting properties, the ability to answer customer questions round the clock is critical for these small businesses, and the real estate industry uses chatbots more often than any other industry.


Physician billing hours are expensive, but medical institutions must strike a balance between cost and providing patients with critical patients one-on-one with their doctors. In the medical field, chatbots can be beneficial. Chatbots can provide critical services and information from helping patients organise appointments to answering simple, frequently asked questions without wasting time or overbilling.

In the healthcare industry, chatbot applications can perform the following functions:

Users can learn healing exercises, stress management, and coping skills from mental health chatbot applications, as well as techniques to calm anxiety and optimistic thinking. These are especially helpful for individuals who are still hesitant to speak to a human therapist.


Chatbot applications have a huge impact on the entertainment business. Chatbots are a new platform for not only gaming and storytelling, but live entertainment companies can use automated agents to handle customer support inquiries and ticket requests on the day of an event or when tickets go on sale. Entertainment companies may use chatbot apps to provide consumers with relevant information such as:

Chatbots can keep customers updated about event cancellations, postponements, and updates (for example, if a musical act has to be pulled out of an event or replaced by another act).

Many entertainment organisations such as online casinos operate round the clock, and AI chatbots can assist with answering customer questions 24 hours a day, seven days a week.

Education Chatbots

Smartboards, video classrooms, online discussion groups, and other technologies are changing the way children are taught. The job of teachers is getting a little easier as new technology emerges, and student progress can be easily tracked. One of the most recent developments that can help improve particular learning environments is chatbots.

In the ed-tech era, chatbot apps, or artificial intelligence-based conversational software, are a game-changer. It engages the students in the learning process and assists the teachers in the teaching process, which not only improves the learning but also nurtures the vision and curiosity of the children.

Integrating chatbots into the classroom is important for a significant leap forward in education, as chatbots can benefit from total teacher-student interaction, improving the classroom environment and helping students navigate this technologically advanced era.

teacher instructing a kid by pointing at a monitor

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